Post by shiyabul on Aug 21, 2024 4:13:31 GMT
A special callout to our authors this month for sharing their insights and wisdom: Mike Aoki, Vicki Brackett, Neal Dlin, Josh Feast, Dave Hoekstra, Brent Holland, Tiffany LaReau, Mark Pereira, Kathleen M. Peterson, Brendan Read and Dan Smitley. And a special thank you to each of our sponsors: Ring, AWS Marketplace, Calabrio, Centrical, Cognigy, eGain, HGS, Human Numbers, Khoros, Kustomer, MediaSmith, NECCF, NICE, PowerHouse, Procedure Flow, Reuters, RingCentral, Riverbed, ROI-DNA, Scorebuddy, Strategic Contact, TTEC Digital, WFH Alliance and Verint.
SOURCEContact Center Pipeline August TAGScall centercontact center https://lastdatabase.com/ Linda Harden Linda Harden blog.contactcenterpipeline.com Linda Harden is President and Publisher of the monthly contact center management journal, Contact Center Pipeline. Our passion is to promote discussion, resources, events and services that impact the lives of our employe
es and customers. Each month, well-respected industry leaders, practitioners and consultants present their insights, strategies, best practices and lessons learned to help run an effective and efficient operation.
SOURCEContact Center Pipeline August TAGScall centercontact center https://lastdatabase.com/ Linda Harden Linda Harden blog.contactcenterpipeline.com Linda Harden is President and Publisher of the monthly contact center management journal, Contact Center Pipeline. Our passion is to promote discussion, resources, events and services that impact the lives of our employe
es and customers. Each month, well-respected industry leaders, practitioners and consultants present their insights, strategies, best practices and lessons learned to help run an effective and efficient operation.